The privacy of visitors is treated with importance by the company.
The sections below set out information on the types of personal information received and collected when www.joecourtforestry.com is visited and how the company safeguards and protects your personal details and information. Joe Court Forestry Ltd will never sell your personal information to third parties.
Website Privacy Policy
Joe Court Forestry Ltd (the “Company”) respects the privacy concerns of the users of its website, Joe Court Forestry Ltd and the services provided therein (the “Site”). The Company provides this privacy statement to explain what information is gathered during a visit to the site and how such information may be used.
Introduction
This privacy notice provides details of how Joe Court Forestry Ltd collects and processes personal data through interactions on its website: www.joecourtforestry.com, including any information visitors may provide through the site when a ‘contact us’ form is completed or someone makes a general enquiry.
Joe Court Forestry Ltd have appointed a Data Protection Officer who is in charge of privacy related matters for us.
Contact details
Joe Court Forestry Ltd full details are:
Anyone who is not happy with any aspect of how Joe Court Forestry Ltd collects and uses their data, has the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, Joe Court Forestry Ltd would be grateful for prior notification of the complaint so they can try to resolve it in the first instance.
It is very important the information Joe Court Forestry Ltd holds is accurate and up to date. Please let them know of any personal information changes by emailing: Pippa@joecourtforestry.com
What data does Joe Court Forestry Ltd collect?
Personal data means any information capable of identifying an individual. It does not include anonymised data.
Joe Court Forestry Ltd might process certain types of personal data:
Joe Court Forestry Ltd might also process Aggregated Data from personal data but this data does not reveal someone’s identity and as such in itself is not personal data. For example, how Joe Court Forestry Ltd reviews usage data to work out the percentage of website users using a specific feature of its site. If Joe Court Forestry Ltd links the aggregated data with personal data enabling an individual to be identified, it is treated as personal data.
Sensitive data
Joe Court Forestry Ltd does not collect any Sensitive Data. Sensitive data refers to data that includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information and genetic and biometric data. Joe Court Forestry Ltd does not collect any information about criminal convictions and offences.
How Joe Court Forestry Ltd collects personal data
Direct interactions: filling in forms on Joe Court Forestry Ltd’s website or at trade shows (or otherwise) or by postal communication, phone, email or otherwise, including:
Automated technologies or interactions: Joe Court Forestry Ltd may automatically collect Technical Data about equipment, browsing actions and usage patterns. This data’s collected by using cookies, server logs and similar technologies. Please see Joe Court Forestry Ltd’s cookie policy www.joecourtforestry.com for further details.
Third parties or publicly available sources: Joe Court Forestry Ltd may receive personal data from various third parties and public sources as set out below:
How Joe Court Forestry Ltd uses personal data
Joe Court Forestry Ltd only uses personal data when legally permitted. The most common uses of personal data are shown below:
As a rule, Joe Court Forestry Ltd does not rely on consent as a legal ground for processing personal data, other than in relation to sending marketing communications via email or text message. You have the right to withdraw consent to marketing at any time by emailing: Pippa@joecourtforestry.com
Joe Court Forestry Ltd’s reasons for processing personal data
Set out below is how Joe Court Forestry Ltd uses personal data and the lawful reasons for which it will process such data.
Joe Court Forestry Ltd may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us: pippa@joecourtforestry.com if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
Activity: process and deliver orders including managing payments, fees and charges and collecting any monies owed
Data description: identity, contact, financial, transaction, marketing and communications
Legal grounds for processing: performance of a contract and necessary for Joe Court Forestry Ltd legitimate interest to recover debt owed
Activity: register new customer
Data description: identity and contact
Legal grounds for processing: performance of a contract
Activity: to safeguard the Joe Court Forestry Ltd site (including troubleshooting, testing, system maintenance, back-ups, support, data analysis, hosting, support and reporting
Data description: technical, identity, contact
Legal grounds for processing: ensure the day to day running of Joe Court Forestry Ltd, safeguarding network security and provide ongoing administration and IT services
Activity: relationship management including requesting a review or survey or notification of changes to Joe Court Forestry Ltd’s terms or privacy policy
Data description: identity, contact, profile, marketing and communications.
Legal grounds for processing: performance of a contract, necessary to comply with a legal obligation, required to keep Joe Court Foresry Ltd’s records updated to understand how customers use its products or services
Activity: where relevant, recommend products or services that might be of benefit or interest
Data description: profile, identity, usage, contact, technical
Legal grounds for processing: legitimately necessary for Joe Court Forestry Ltd to grow its business
Activity: utilise data analytics to inform decisions relating to website build, services, marketing and visitor experience.
Data description: usage, technical
Legal grounds for processing: reasonably necessary for audience segmentation and to continually ensure Joe Court Forestry Ltd’s products and services are relevant and meet customer needs.
Joe Court Forestry Ltd’s online and offline marketing communications
Joe Court Forestry Ltd will send communications to those who have:
Joe Court Forestry Ltd will acquire clear opt-in consent before sharing personal data with any third party for marketing purposes.
Using clear opt-out links, an instruction to Joe Court Forestry Ltd or third parties can be made to stop marketing messages from being sent at any time – or email: pippa@joecourtforestry.com An opt-out from receiving marketing communications does not apply to personal data provided to Joe Court Forestry Ltd a result of a product/service transaction/purchase, warranty registration or product/service experience.
Disclosures of your personal data
Joe Court Forestry Ltd might have to share personal data with the following third parties:
Joe Court Forestry Ltd will request all third parties to respect the security of personal data and to treat it in accordance with the law. Joe Court Forestry Ltd only allows such third parties to process personal data for specified purposes and in accordance with Joe Court Forestry Ltd’s strict instructions.
Legal rights explained
In certain circumstances, users can extend their rights under data protection laws in relation to personal data:
To follow out any of the above please contact: pippa@joecourtforestry.com
Visit the following website for further information:
Joe Court Forestry Ltd will not levy a charge to access personal data, or for other rights to be exercised. Joe Court Forestry Ltd might charge a fee if a request is clearly excessive or unfounded.
Joe Court Forestry Ltd might need to request additional information which is specific to confirm an identity and to safeguard the right to access (or to exercise any other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Joe Court Forestry Ltd will try to respond to all legitimate requests within one month. If a request is complicated it might take longer than a month, but in such cases Joe Court Forestry Ltd will notify the individual and keep them appraised of progress.
Data security
Joe Court Forestry Ltd have implemented appropriate security measures to safeguard personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, Joe Court Forestry Ltd restricts access to personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process personal data on Joe Court Forestry Ltd’s instructions and they are subject to a duty of confidentiality.
Joe Court Forestry Ltd have put in place procedures to deal with any suspected personal data breach and will notify an individual or any applicable regulator of a breach where it is legally required to do so.
Change of purpose
Joe Court Forestry Ltd will only use personal data for the purposes for which it was gathered, unless Joe Court Forestry Ltd reasonably considers it should be used for another reason and that reason has synergy with the original purpose. To find out more about how the processing for the new purpose is compatible with the original purpose, please email: pippa@joecourtforestry.com
If Joe Court Forestry Ltd needs to use personal data for a purpose unconnected to the original purpose for which it was gathered, Joe Court Forestry Ltd will notify the individual and fully explain the legal reasons for processing.
Please note, Joe Court Forestry Ltd might process personal data without prior knowledge or consent where this is required or permitted by law.
Data retention
Joe Court Forestry Ltd will only hold personal data for as long as necessary to fulfil the purposes it was collected for.
By law Joe Court Forestry Ltd have to keep basic information about customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
To determine the appropriate retention period for personal data, Joe Court Forestry Ltd consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of personal data, the purposes for which Joe Court Forestry Ltd processes personal data and whether Joe Court Forestry Ltd can achieve those purposes through other means, and the applicable legal requirements.
Joe Court Forestry Ltd may anonymise personal data (so that it can no longer be associated with an individual) for research or statistical purposes, in which case Joe Court Forestry Ltd may use this information indefinitely without further notice to the individual.
Third party links
The Joe Court Forestry Ltd site includes links to third-party websites, plug-ins and applications. Clicking on the links or enabling connections could allow third parties to collect or share data about a user. In such cases, Joe Court Forestry Ltd does not control these third-party websites and is not responsible for their individual privacy statements.
Cookies
Users can set their browsers to block/refuse browser cookies or to notify if a website set or access cookies. When cookies are disabled or refused it will impact the visitor experience on the Joe Court Forestry Ltd website, e.g. some features might not function properly. For more information please visit: www.joecourtforestry.com
Need a quote? contact us @info@joecourtforestry.com
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